AI Training for executives in health insurance

A client came to us for AI training for executives. It was a pleasure to have scoping calls with different groups of users. They were all confident that AI can do miracles (which, indeed, it can.)

For example, they would say, “Our two systems do not talk to each other. Can AI make them communicate?” What was amazing was the openness of their IT groups to changes and to new requirements. But, after all, people are used to AI and miracles because they all have smartphones. So now, this level of demands addressed to enterprise software is justified.

We ran two workshops for two days each. The first workshop was in nine parts described below.

About_Class

AI-and-Applications

Trailer

Data-Driven_Decision_Making

Risk_Assessment_and_Underwriting

Customer_Experience

Regulatory_and_Ethical_Issues

Building_AI_Ready_Leadership

Planning_for_AI_Implementations

This workshop familiarized the participants with AI applications for comparable industries and helped them draw the lessons.

The second workshop concentrated on the participants’ specific problems and implementation ideas. Below is the outline. Different groups came on schedule for their areas of interest.

●  Quick Recap of First Training (what did we learn) – 30 mins

●  Hands-on Experience w/ChatGPT (Sidekick): Review & Play w/Prompts – 1 hour

●  Use Case 1: Competitor Information for Sales Messaging – 1 hour

●  Use Case 2: Inventory Management – 1 hour

●  Use Case 3: Coding of Contracts and Quality Review – 1 hour

●  Use Case 4: Analytics– 1 hour|
●  Use Case 5: Sales training – 1 hour
●  Use Case 6: Customer Behavior – 1 hour
●  Wrap-up / Recap of Key Takeaways – 1 hour

Armed with this experience, we can accommodate and welcome new verticals!


Leave a Comment

Your email address will not be published. Required fields are marked *

Add Comment *

Name *

Email *

Website *